Identifying the level and trend of social capital among the people of a society can help to identify the social and cultural changes of that. The purpose of this study is to explain the development of social capital in urban water crisis management using factor analysis. This research is of applied-developmental type and descriptive-survey study method. The questionnaire is used to collect information and SPSS software and exploratory analysis statistical test is used to analyze the data. The statistical population includes the countrychr('39')s crisis and water supply managers (15 people chosen by targeted sampling); Also, all residents of Karaj during 1396 - 1395, which was used as a statistical sample using the Cochranchr('39')s table for 350 people, of which 44.3% were women and 55.7% were men. The results of statistical analysis showed that in people (sampled) of statistical population’s opinion the level of social capital was lower than what desired. Also, the factors involved in the development of social capital for the water shortage crisis were counted and measured in the form of 24 variables. And finally 5 items eliminated to be effective ones to development of social capital in crisis management of urban water which are ( in order of preferences ) social trust, motivating policies, change in attitude atmosphere, infrastructures of interactions and values in the society, mutual reconciliation between people and government

Natural disasters cause severe financial and human damage. Crisis management means purposefully shifting the flow of affairs in a controllable manner with the intention of returning things to pre-crisis conditions as soon as possible. Therefore, the main purpose of this article is to present a model of social capital development in urban water crisis management.The study method is descriptive-survey. In order to collect information, interviews and questionnaires were used and for data analysis, SPSS software, AHP analysis method, regression and T were used. Statistical community including crisis and water crisis managers; Also, all residents of Karaj were in the period between 1396 and 1395, which was estimated as a statistical sample of 350 people using Cochran's table.The results of statistical analysis showed that from the perspective of statistical sample individuals, the amount of social capital was lower than the desired level. Also, the relationship between social capital indicators was significant. Also, the results of couple comparison of main criteria using AHP analysis prioritized the indicators of social trust with 0.433 coefficient, incentive policy criterion and change in attitude space with 0.355 coefficient, criterion The interactive and value infrastructure of the society with a coefficient of 0.277, the interaction with a coefficient of 0.203, and finally the criterion of non-alienation with the government with a coefficient of 0.199 showed the fifth priority.The study shows that countries' ability to deal with crises has a lot to do with crisis management policy, promoting social capital in society and developing a spirit of cooperation and motivating participation among the people is one of the important solutions.