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Leyla Ghasemi, Farveh Farveh Rahmani, Tahereh Bayat,
Volume 22, Issue 64 (4-2022)

Humans in the course of urban development in order to conduct the affairs of the citizens have attempted to establish a municipal entity and the duties and responsibilities to municipalities are considered. municipal performance analysis can be the best way to ensure proper duties as mayor. this study aimed to evaluate the satisfaction level of citizens the function and importance of the services that municipalities offer is made. the research method is descriptive-analytical and data collection method based on the Library, and field documents (questionnaires, respectively). Spss software was used for data analysis. statistical methods used in this paper Methods of Correlation Kendall's t-test and Kruskal-Wallis test.the results indicate that the satisfaction of the citizens of the municipality varies according to their age. satisfaction of citizens less than 40 years of municipal performance is much lower than average. and satisfaction of citizens over 40 years, is mediocre. Citizens' satisfaction with the quality of service and how information is below, but the degree of satisfaction of the authorities, employers and employees, is moderate. Among development duties-technical, service and social-cultural municipalities of the perspective of citizens in the region, there are significant differences in terms of importance. In a manner that is most important tasks of municipal services.

Dr Samaneh Jalilisadrabad, Eng. Somayeh Jalilisadrabad,
Volume 25, Issue 76 (4-2025)

Public spaces and social interactions have a two-way relationship. While the dense growth of cities, lack of land and lack of attention to these spaces in urban development programs has led to a per capita shortage of open and green space and reduce social interactions. District 10 of Tehran, as the most densely populated area in this metropolis, has a shortage of quantity and quality in public and open spaces. And other issues such as physical deterioration, urban landscape turmoil and a high rate of tenants, Low social security and the floating population have reduced the quality of existing public spaces and the level of social interaction in this area. In this way, the purpose of this study is to investigate the possibility of evolving public spaces in order to promote social interactions in District 10 of Tehran. And its strategy is descriptive-survey , Data has collected by documentary and field studies and SWOT and QSPM techniques has used for analysis. The results have revealed that the diversity of activities, integration of land uses, social inclusion, access to public transport, social security, memorability, safety, use of all senses, readability, visibility, flexibility, urban furniture, materials on the urban furniture and pavement, climate comfort, and environmental health are effective factors on promoting social interaction in public spaces and the right conditions for the presence of children and the elderly will lead to increased supervision and social security. Strategies in the superior scenario including aggressive strategies (SO1: Enhancing social security in existing public spaces, SO2: Promoting per capita open and open spaces, SO4: Developing local hangouts and micro spaces for community gathering, SO5: Allocating multicultural, artistic spaces, sports venues, etc.) and conservative strategies (ST1: reusing existing spaces inactive municipal ownership, ST2: increasing citizens’ social participation). At last, for possibility of 6 prioritized strategies, 18 policies and 31 action plans are formulated.

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