Showing 15 results for Quality
Gholam Reza Shabani Bahar, Ali Talkhabi,
Volume 1, Issue 2 (12-2011)
Abstract
The main aim of this study was to find out the relationship between the workholism and the quality of work life among the physical education instructor throughout the country. This research included 264 physical education instructor in the universities belong to Ministry of Sciences, Research and Technology of Iran. Of them, 163 persons have been chosen by simple random sample method based on kerjesy and Morgan table (1970). In order to collect the data, the work holism questionnaire of Spence and Robbins(1992) with 0.82 reliability and the work life quality questionnaire of Walton with 0.80 reliability have been evaluated. In order to analyze the data, in addition, workholism descriptive statistics, also the inferential statistics such as the Pearson correlation has been used. The results showed that %71 of masters had the work holism in the high rate, and %92 of them had the work life quality in the middle and good rate. Also, the results indicated that there was a significant relationship between the work holism and work life quality among the masters (r=0/535, p<0/01). Therefore, there is a direct relationship between the work addition and their social dependency and their total living atmosphere. In other words, one can say that the work holism can improve the workholism of masters in the university, but it can create problems in their social dependency and their personal life.
Vahid Saatchian, Amir Ghanbarpour Nosrati, Seyyed Mehdi Rasooli, Hossein Poursoltani Zarandi,
Volume 1, Issue 2 (12-2011)
Abstract
The purpose of this study was to investigate the relationship among job satisfaction, organizational commitment and internal service quality in selected federations. For this purpose Xie, Di (2005) questionnaire was used. Reliability of the questionnaire after a pilot study using Cronbach's alpha test (&alpha =0/86) respectively. Statistical society desired to study all the staff federations swimming, basketball, handball, judo, track and field and gymnastics have formed and sample population is equal. Descriptive and inferential statistics methods for data analysis (mean and SD, tables of frequency distribution, K-S, Pearson correlation and multiple regression) were used. Findings showed, among job satisfaction (p< 0/01, r =0/651), normative organizational commitment (p< 0/01, r =0/558) and internal service quality was positive and significant correlation (p< 0/05) exist. But between affective organizational commitment and continuous organizational commitment with internal service quality wasn’t any significant correlation exist (p> 0/05).
Note that the use of variables in research, improve in the internal service quality of employees will be possible if organizations provide components through the strategic application of human resource management to provide appropriate service quality for internal and external customers.
Vahid Saatchian, Hamid Reza Safari, Seyed Mehdi Rasooli, Eisa Eskandari, Alireza Elahi,
Volume 3, Issue 5 (4-2013)
Abstract
The purpose of this study was to determine the relationship of service quality, customer satisfaction and attitudinal loyalty on future intention of participations in fitness and aerobic centers of Rasht Township. The design of this study was correlational. The population of study includes all costumers of aerobic and fitness centers in Rasht that have one year attendance in this clubs. So, According to Morgan sampling tables and populations of the customers in this clubs that were 150 people, 108 samples elected randomly. To gather data, standard questionnaire of service quality (QSS) Alexandris (1999), customer loyalty (AIS) Alen (1990), customer satisfaction (OCS) Victor (2002) and behavioral future intention (BFIS) Bery (1996) was used(8). Results indicated that there was a positive and significant relation between service qualities with loyalty (r=0/395), satisfaction and behavioral future intention(r=0/486, P&le0/.5). Also there was positive and significant relation between loyalty with satisfaction(r=0/286) and behavioral future intention(r=0/524) and finally customer satisfaction had positive and significant relation with behavioral future intention(r=0/505, P&le0/.5). Regression test showed that only customer satisfaction (t=4/745) and loyalty (t=3/185) can predict behavioral future intention and service quality was mediator variable (P&le0/.5). According to the results, it should be considered that fitness and aerobic club managers should play an important role in customer satisfaction by providing more tangible services to attracting loyal customers.
Volume 4, Issue 7 (8-2014)
Abstract
The present study aimed to make a comparison between the qualities of physical education in part time and conventional educational systems in Ardabil province. The target population of the study included all students majoring in physical education in Ardabil province in 1389-90. To collect data, 4 close-ended questionnaires (80 items), a bio-data questionnaire, and a self-concept questionnaire were developed and then were given to the participating groups. The mean, percentile, and frequency of individual items were computed. Student’s t-test and chi-square were used to analyze the data. The results showed that the students of the conventional system outperformed the students of the part time system in gymnasium, but in practical courses the difference did not reach statistical significant. The difference between their self-concept and high school average scores did not appear to be statistically significant. The participating groups were approximately the same in terms of their bio-data
Mr Reza Maleki, Mr Azim Salahi, Mr Ehsan Mohamad Nia, Mr Korosh Keymasi,
Volume 5, Issue 10 (12-2015)
Abstract
The purpose of the present research is investigation of the theoretical relationship between the main variables of online exercise performance and their impact upon rendering service quality via internet. The statistical population was included of all fans of Tehran Esteghlal sport club, who electronically and via web site purchased the fans products and received information through club media. The tool for gathering information and data was a questionnaire standardized. The validity of it had been verified by 20 sport management experts. Its reliability had also been verified in (cronbach, s a) %986 from. The data were analyzed by using the tests of 16 SPSS software and Lisrel in% 95 meaningful levels and %05 error levels. The results of the study showed that there is a meaningful relationship between the sport web site quality and interaction quality. There is a positive relationship between the sport web site quality and electronic satisfaction. At last, the explanation of relationship between web site quality, loyalty, and satisfaction is known as a meditative factor. This is an essential step in prediction of amount of user loyalty to sport web site. Totally, our model is in counterbalance with the data
Mr Abdolmajid Doorandish, Dr Alireza Elahi, Dr Hosein Poorsoltani,
Volume 6, Issue 11 (9-2016)
Abstract
Service quality is one of the most important subjects in marketing studies. Literature review shows that this variable is related to many important variables in marketing area. However, there is always this question of which components of service quality are better predictors for satisfaction and future intention of customers. The data gathered by three standard questionnaires: 1- service quality questionnaire of Lio 2- customer satisfaction questionnaire of Oliver; and 3- future intention of customer questionnaire of Lim .350 questionnaires were analyzed that gathered by used of multi-stage sampling among customers of body building clubs from Fars province. Results indicated that between, reliability showed the most of impact on customer satisfaction, while the empathy showed the lowest impact on customer satisfaction. Results, also, indicated that between, reliability and intangibility were respectively showed most of and lowest impact on future intention of customers
Mrs Maryam Taheri Kia, Mrs Atefeh Asad Zadeh, Dr Alireza Elahi,
Volume 8, Issue 15 (8-2018)
Abstract
The participation of spectators– including both men and women- in sport stadiums and their profitability is one of the new experiences in the world of sports . A significant proportion of Persepolis and Esteghlal fans are women; so, providing conditions for women's loyalty to these teams can help in some decisions on fans management.One of the reasons for loyalty of fans may be the team's quality. In this study, attitudinal and behavioral loyalty of Persepolis and Esteghlal fans was predicted by quality of teams. For this purpose, 395 cases were randomly selected from female students who were the fans of Esteghlal and Persepolis teams from 20 universities in Tehran using Morgan table. They completed Zhang's quality of team questionnaire (1997) and Mahoney’s fans psychological commitment questionnaire (2000). The results indicated significant and direct relationship between team’s quality and fans attitudinal loyalty (r = 0.449, p <0.01). Also, quality of team explained about 20% of change in fans’ attitudinal loyalty ( According to results, attitudinal loyal of fans was impressed by the quality of team. Then, employing famous players and coaches, providing attractive games, and things like that, female fans may be more loyal.
Mrs Bouzh Mehrani , Dr Mohamad Hosein Razavi, Dr Mortaza Doosti, Dr Hosein Akbari Yazdi,
Volume 8, Issue 16 (12-2018)
Abstract
The purpose of this study was to assess the status of quality management in basic and medalist federations of Iran based on EFQM-AHP Approach. Thus descriptive- survey method was conducted in two steps. First the EFQM criteria was prioritized and weighted based on paired-comparison questionnaire (AHP) through top managers of federations and then the standard self-assessment questionnaire of organizational excellence that was valid and reliable, distributed between samples (150 p) to evaluate the quality management and excellence of federations. Result of AHP showed that orderly key performance results, strategy, leadership, costumer’s results, people results, partnership and resources, society results, processes and people had high priorities and result of self-assessment showed that swimming, shooting, gymnastic, rowing, athletics and boxing federations had highest excellence orderly. The results show that implementation the quality management approaches based on recommendation of excellence model or other similar models is inevitable and could predict the succession in international events.
Mr Moosa Alizadeh, Dr Mehrdad Moharram Zadeh, Dr Alireza Elahi,
Volume 9, Issue 17 (9-2019)
Abstract
The aim of this study was to determine the effect of perceived value on loyalty and purchase behavior of Spectators. This study was a correlation research and in from field study. The study population consists of all spectators Tractor Club. Data was collected by 3 questionnaires. This questionnaires consist perceived value(sweeny,2008), loyalty(Mahoony,2000) and purchase behavior(2008) that after review of face and content validity by the sport marketing experts, questionnaires was applied in a pilot study and their reliability was confirmed by Cronbach’s alpha test (0.82, 0.88 & 0.74) was approved. In addition, construct validity (factor analysis) of the measurement tool was confirmed using Confirmatory Factor Analysis (CFA) and Structural Equation Model (SEM). Data were analyzed by descriptive statistics (Frequency, Mean and Standard deviation) and inferential statistics (Pearson correlation test, K-S, leven, simple linear regression, structural equation modeling). The results showed that among the perceived value, loyalty and purchase behavior, positive significant relationship exists. Generally about 35% of the variance of Loyalty and about 31% of the variance of the components of the consumption behavior could be determined by Perceived Value. Therefore, the club managers simply due to this factor can cause the greater satisfaction of spectators in the stadium and the resulting profit achieved for the club.
Mahdi Latifi Fard, Hossein Akbari Yazdi, Marjan Saffari,
Volume 9, Issue 18 (12-2019)
Abstract
Although reputation construct enters early in sport but; not only supportive behavior isn’t new question, but also always have been noticed by sport teams. The present research is in search of be clarify that is sport that is prominent setting of emotion and feeling of spectator and fans, team reputation can appear spectator supportive behavior? In this research number of 580 persons as sample from spectator population’s fc. Esteghlal and Persepolis F.C. selected. Questionnaires because reputation emotional component (reputation perception construct) Were distributed as online that game day’s emotion didn’t impact on spectator answer. Jang et al. (2015) team reputation questionnaire consist of 6 subscales and 19 items, Ponzi et al. 2011 supportive behavior and reputation perception everyone had 4 items that adjusted in 5-points Likert scale. Questionnaire content validity have been evaluated by 7 professors in sport management. Alpha Cronbach’s coefficient has been measured for reliability. Confirmatory factor analysis (CFA) also used for construct validity. indeed, shown that team reputation predicted %42 changes of supportive behavior without reputation perception while with Presence this predicted %24. In conclusion reputation perception as emotional construct have more impact on supportive behavior than Functional and cognitive component.
Dr Amir Ghiamirad, Mr Vahid Hassanpour,
Volume 12, Issue 24 (12-2022)
Abstract
The present study aimed to investigate the effect of cognitive-motor exercises on pain, range of motion, and quality of life in elderly female patients with knee arthritis. In this quasi-experimental study, 30 elderly female patients referred to the physical medicine ward of Tabriz International Hospital were selected via a convenience sampling method and randomly divided into experimental (n = 16) and control (n = 14) groups. Patients in the experimental group performed cognitive-motor exercises for eight weeks, three sessions per week, and each session for 45-60 minutes. Range of motion of the knee joint were used to measure pain and quality of life via electro goniometer and the KOOS questionnaire. The collected data were analyzed using combined analysis of variance test at the significance level of 0.05 in SPSS18 software. The research results showed that after cognitive-motor exercises, the amount of pain (P = 0.001), range of motion (P = 0.001), and quality of life (P = 0.001) improved significantly. As the findings indicated, it seems that cognitive-motor exercises can be used as a useful method for the rehabilitation of elderly women with knee osteoarthritis.
Mr Zeinolabedin Rezaei, Dr Abbas Khodayari, Dr Mehdi Kohandel,
Volume 12, Issue 24 (12-2022)
Abstract
In this study, some predictions and consequences of football fans' engagement have been examined. The present research is applied in terms of purpose and in terms of how to collect descriptive information of correlation type. To collect the required data, Persepolis football team fans (n = 220) were considered as a statistical sample and completed the electronic questionnaires voluntarily. To collect data from six questionnaires; Team Quality Questionnaire Zhang et al. (1997), Communication Quality Questionnaire Nyadzayo et al. (2015), Emotional Satisfaction Questionnaire Reynolds & Beatty (1999), Perceived Value Questionnaire Daniel Sweeney (2008), Engagement Questionnaire Researcher-made, Behavioral Questionnaire Kim (2008) has been used. The results of structural equation modeling showed that team quality affects emotional satisfaction and engagement of fans, but relationship quality only affects engagement. The relationship between emotional satisfaction and fan engagement as well as the relationship between engagement and behavioral intentions was positive and significant. The role of positive mediation of emotional satisfaction on the relationship between team quality and fan engagement was confirmed. Also, Perceived value moderated the causal relationship between relationship quality and emotional satisfaction. According to the results, it is suggested that the clubs, by improving the quality of their team and relationship with the fans, create a permanent engagement for them so that they can increase their intention to re-presence and word of mouth spread.
Dr Hossein Akbari Yazdi, Mr Erfan Moradi,
Volume 13, Issue 25 (9-2023)
Abstract
Like any other social system, universities have a significant role in training and supplying efficient manpower. In this regard, educational services provided by the universities are among the most important educational fields of any society which have a close relationship with community development; And the faculties of physical education and sports science are no exception. Therefore, the purpose of this study is to design a model for measuring the quality of educational services of faculties in physical education and sports science.The methodology of the present research has been applied in terms of purpose, and from the perspective of the method, descriptive-Correlation is specifically based on structural equation modeling. The population was estimated using the sample size estimator software based on the statistical power of (n=382). Sampling method was selected as a one-step cluster sampling from three geographic regions of the country. In the present study, the evaluations related to the face and content validity and convergent and Discriminant validity were carried out based on the supporting standard opinions of experts, Composite Reliability, Average Variance Extracted, Fornell and Larker it has been done. Was also used for data analysis by lisrel 9/30 Software.In overall, the 5 identified components could explain 58.36 of the data variances of this study, in which 24.09 belonged to educational requirements, 10.12 to aesthetic requirements, 9.06 to context requirements, 8.15 to external participation requirements and 6.94 process requirements.Based on the proposed model, it is suggested that Physical Education faculty managers pay great attention to their students’ educational requirements in order to improve their quality of services.
Mr Mohammad Hossein Mohammad Mirza, Dr Hamidreza Saybani, Dr Mehdi Savadi,
Volume 13, Issue 25 (9-2023)
Abstract
The purpose of this study was to Designing a comprehensive model of service quality of Iranian wrestling sport events. The method of this research was quantitative and qualitative. Theoretical saturation was achieved after 17 deep and semi-structured interviews with experts and managers in sport for all and sponsorship fields. The statistical population in the qualitative section included focus groups and experts present in the wrestling federation, league organization, sports clubs, presidents and managers and people who had a complete knowledge of sports competitions. And in a small part, all the spectators in the Premier League were wrestling in 1400. 17 people in the quality department purposefully and 384 people considering; In a small part, they formed a statistical sample by the available method. The data collection tool in the qualitative part of the interview was semi-structured that the results of this interview were used in the form of a questionnaire with 7 main factors in the quantitative part. SPSS software version 23 and PLS version 2 were used to model the structural equations. Model fit index was reported GOF = 0.67. A total of 7 factors of service quality, technical skills, interaction, quality of environment, evaluation, quality of referees, social value affect the quality of service of Iranian wrestling sport events. According to the results obtained, each of the factors, in order of importance and priority, can be effective in the quality of wrestling sport events and be considered by those involved and officials in this department.
Farshad Tojari, S.hamid Sadjadihezaveh, Hosein Saleh,
Volume 13, Issue 26 (12-2023)
Abstract
The general purpose of the present study was to investigate the effect of relationship quality on the presence, media and purchasing behavior of fans of Iran's premier football league teams. The current research was a descriptive research of the correlation type. The statistical sample was the fans of the Premier Football League of Iran 1399-1400 season, who were selected by proportional sampling method. In this research, the relationship quality, attendance, media and shopping questionnaires of Kim et al. (2011) were used. The results showed that the quality of the relationship with regression coefficients of 0.63, 0.57 and 0.65 and critical ratios of 18.48, 16.97 and 17.72 respectively on the behavior of buying goods, media and attendance at the stadium of League fans. Iran's top football has a significant positive effect.
