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Aref Riahi, Nadjla Hariri, Fatemeh Nooshinfar,
Volume 2, Issue 4 (3-2016)

Background and Aim: Contrary to the fact that information must be accessible to all in every society, it is not obtainable for immigrants and refugees. The aim of this study is to find Information needs and the effective factors on information seeking of foreign immigrants in Iran and finding solution and presenting refining Policies.

Method: Mixed research method was applied. Participants selected from 12 provinces (384 immigrants), were all Afghan and Iraqi legal immigrants.  Instrument was a researcher made questionnaire which its reliability and validity was tested and approved.  Further, to identify most convenient strategies for immigrants information accessibility ten managers and Policy makers were interviewed to find refining policies. 

Result: Findings revealed that most important social, cultural, political and health information needs of immigrants needs extended from: Job (4.02), religion (3071), borders, illegal and legal places (3.81), and diseases (4.05).  Afghanistan and Iraq’s TV and radio (3.84) and educational institutions (3.85) had most significant role in  securing the information needs of immigrants.

Conclusion: Study shows that the major challenges of Afghans and Iraqi immigrant are accessibility to information to  solve Information needs.  Substantial portions of these challenges might be resolved by suitable Planning and proper legislation. Also, Information providers could help immigrant by supporting humanitarian outlook and overlooking national  origins of people.

Asgar Akbari, Fatehmeh Nooshinfard, Nadjla Hariri,
Volume 4, Issue 4 (3-2018)

Background and Purpose: Knowledge management is a process that helps organizations in identify, select, organize, publication and transfer unstructured information and skills. Today, this experience has failed in some organizations about knowledge management. Academic libraries are also subject to similar conditions as an organization. Therefore, the purpose of this study is to identify and compare the barriers of knowledge flow in the libraries of State and Islamic Azad universities.
Methodology: The research method is a survey-analytical type. Data collected using a questionnaire from managers of 120 central libraries of universities. For statistical analysis, simple t-test is used.
Findings: The dimensions of the source of knowledge and the technical and technological factors of knowledge in the libraries of the public and private universities are significant, meaning that the conditions of the libraries of state universities are better. Comparing the results of communication channels, management and individual factors, there was no significant difference, although managerial barriers were evident in both groups. In the context of comparing knowledge management processes, in the process of access and knowledge sharing, the libraries of public universities have a better performance than Islamic Azad universities, but in the processes of creation, identification, aggregation, review, and use of knowledge of state-run university libraries differs little from the libraries of Islamic Azad universities.
Conclusion: Considering the position and position of libraries, especially university libraries, in the process of knowledge management, in order to overcome obstacle challenges, improve and improve their current status, efficient management should be achieved, defined and operational strategic objectives It is important to consider employees as the main pillars of knowledge managers and to use the information technology tool effectively.
Hadi Harati, Fatemeh Nooshinfard, Alireza Isfandyari-Moghaddam, Fahimeh Babalhavaeji, Nadjla Hariri,
Volume 5, Issue 2 (9-2018)

Background and Aim: The present study aimed at investigating the factors affecting the unplanned behavior of users to use academic library resources and services.
Methods: The present study is considered as being an applied one in terms of purpose ,and it has has been conducted using descriptive-survey method. Research population consist of the students of central libraries at Ferdowsi University of Mashhad, Shahid Chamran universty of Ahwaz, universities of Tabriz and Shiraz, as well as the Tehran Univrsity. Having determined the validity and reliability of the questionnaire, 700 questionnaires were distributed among the participants and 654 questionnaires have been analyzed applying stratified random sampling method based on the population size. Path analysis and LISREL software have been used in order for data analysis to be carried out.
Results: The results shows that the environmental factors and also the ones associated with technology affect the students’ unplanned behavior as far as using resources and services of university libraries through the situational factor of time are concerned. In addition, the data resources and services have no direct or indirect influence on the incidence of these behaviors.
Conclusion: Libraries should pay a special attention to the factors affecting the clients’ unplanned behavior, especially the ones whose impact has been proven including "environmental factors", "factors associated with technology", and the "accessible time ". This way, it will be possible for the libraries to have an optimized and efficient use of their resources and services. The result of paying attention to these factors will be the greater use of library resources and services, attracted audiences, and an increased level of awareness and information of users.
Mrs. Farnaz Mohammadi, Dr. Nadjla Hariri, Dr. Fatemeh Nooshinfard,
Volume 6, Issue 2 (8-2019)

Background and Aim: A review of the National Library's clients' viewes on receiving reference services through mobile-based social networks.
Methods: First, through the documentary-library research method, the components of reference services were identified, then, by using a researcher-made questionnaire, the perspective of members of the National Library, was surveyed. Based on the average number of daily visitors to the National Library, the sample size of 217 people was selected based on Morgan's table as a simple random sampling and finally 147 returned questionnaires were analyzed using SPSS software. The Reliability of the questionnaire was confirmed by Cronbach's alpha and its Validity confirmed based on the opinion of 6 experts in library and information science.
Results: 98% of the members of the National Library are users of mobile social networks, and in addition to gaining news and family communication, 63% use it to retrieve scientific information. The average total component of reference services showed that subjects were willing to use this platform to receive reference services.
Conclusion: Mobile social networks have a scientific function for clients of the National Library, and they have already started using social networks for research purposes. From the users' point of view, these networks are a good communication channel for providing reference services, especially information literacy training and answering research questions.
Seyed Mohamad Mirzamani, Zahra Abazari, Nosrat Riahinia, Nadjla Hariri, Samira Daniali,
Volume 9, Issue 1 (5-2022)

Objective: The purpose was to identify components and effective characteristics of knowledge management of metropolitan municipalities in Iran.
Methods: Applied qualitative fuzzy Delphi analysis method was incorporated.  The qualitative experts in the community in the field: Urban management, and executives in the municipalities. Twenty experts surveyed purposefully to generate a semi-structured questionnaire.  
Results: Based on Delphi analysis, 7 components and 59 indices were identified, based on the codes collected from the research literature, and based on a questionnaire form performed by experts using fuzzy Delphi method, 7 components were included. Knowledge among employees with average of 0.846, Competitive advantage for organization with average of 0.822, Knowledge sharing among employees with average of 0.840, Knowledge in organization with average of 0.831, Knowledge distribution among employees with average 0.839, knowledge creation for workers with a mean of 0.840, knowledge transfer among workers with a mean of 0.788.
Conclusion: Knowledge management as a scientific discipline is still in its infancy with so many unidentified topics in Iran. Although organizations, especially the case study of metropolitan municipalities, are gradually recognizing the importance of knowledge management in their various units, there is still a long way to operate adequately.

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