Human Information Interaction

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Background and Aim: The purpose of this study was to investigate the relationship between social capital and knowledge sharing at national information centers in Iran.

Method: This applied research was carried out using two questionnaires and a checklist. Data were collected from all the managers, but stratified random sample of staff members of three:  main national information centers (National library, Regional Information Center of Science and Technology [RICEST], and Iranian Institute for Information Science and Technology).

Results: research findings indicated that: A) from managers point of view, lowest relationship between social capital and knowledge sharing belonged to the national library. But results gained from staff members credited the lowest situation to the RICEST; B) all of three information centers coined low range of knowledge sharing, therein, National Library with mean 2.17 out of 5 was the tallest among others; C) National Library was the highest among other centers regarding three dimensions (Relations, Trust and Shared norms) of social capital; D) Relationship between knowledge sharing and trust in all three institutes was significant But in Iranian Institute for Information science and Technology the relationship was more outstanding than others; and E) there was significant relationship between shared norms and knowledge sharing in all institutes.

Conclusion: In order for the National Information centers to improve the knowledge sharing culture among their staff members they should   internalize mutual trust, provide them with shared norms and improve organizational communication

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Objective: This study aimed to identify the sources of knowledge, the effect of integrated life cycle model of Dalkr organizational knowledge on Knowledge documentation and a model of practical knowledge documentation in state Universities in Iran's central library

Methodology: research method is Survey and it is practical. Sample of the study covering  directors, assistants and administrators in various parts of the central libraries of state universities.community members were 172. Which 113 members was selected  based on the size of the population and Morgan and Krejcie sample through stratified random sampling. Of that number, 100 people responded to a questionnaire and return the questionnaires was 88%. E-researcher-made questionnaire with 100 questions. Its validity was confirmed through 8 out of seminary professors and reliability, according to the average Cronbach's alpha coefficient was calculated 87.45

Results: Multiple regression results show integrated life cycle of Dalkr organizational knowledge was effective on Knowledge documentation and recorded variables, share and evaluate the beta 51/0, 37/0 and -0/28 highest impact on knowledge documentation. The final model consisted of three variables extracted, refine and share the path with the direct effect and 39/0, 34/0 and 27/0 and two variable evaluation / selection and indirect effects and total access path 22 / 0 and 25/0 respectively. The results of exploratory factor analysis resulted in three factors extracted implied knowledge of managers, extraction new knowledge from sources of objective knowledge and resources of  objective knowledge to web mining  and Data minig and the total was 35/63% of the total variance explanation

Originality/ value: This is the first study in the field of Knowledge documentation in  public universities in Iran's central libraries to model of practical knowledge documentation

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Background and Aim: Information literacy is a key element in the development of an independent and effective learning in higher education in the 21st century. The aim of this study was to investigate the relationship between information literacy and learning motivation in undergraduate students. In addition, the mean score of information literacy was measured based on educational and demographic variables.
Methods: This applied research carried out with a quantitative approach and survey method. The data collection instrument was a questionnaire. The study population was undergraduate students at Azarbaijan Shahid Madani University and 379 samples were selected using stratified random sampling. Descriptive and inferential statistics analyses (Pearson correlation, independent T and ANOVA) were performed using SPSS software.
Results: Students' information literacy based on five standards was 2.48. Based on the findings of the Pearson correlation coefficient with 99 percent confident there was positive and significant relationship between information literacy and learning motivation. In addition there was positive and significant relationship between information literacy and Grade Point Average (GPA)  of students with 99 percent confident. Based on independent T-test was not observed a significant difference in male and female students' information literacy. ANOVA test showed a significant difference with 99 percent confident between information literacy and entrance year of students. Based on ANOVA test there was no significant differences on students' information literacy based on field of study.
Conclusion: Students' information literacy unsatisfactory. Information literacy had a positive relationship with learning motivation. Also there was a positive relationship between information literacy and academic performance (GPA). Information literacy of senior students was more than freshmen. Information literacy of students in four areas of study (Humanities, Engineering, Agriculture and Science) was almost similar.

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Background and Aim: With changes in the paradigm of information seeking field and the replacement of system-based approach by user-based one, it seems necessary to design systems to achieve Information seeking goals. This requires mutual interactions of users and systems and establishing relationships between information seeking and information retrieval. A number of models were created after the introduction of new technologies into information seeking field which present information search trends as dynamic activities and describe how to meet the users’ demands. The research attempted to investigate how the undergraduates of the Water Sciences Engineering School of Shahid Chamran University of Ahwaz searched the information on the Internet and then compare their “information seeking” behavior with Kuhlthau “information search process”.
Methods: This was an applied research using descriptive survey method. The statistical population was comprised of all undergraduates of the Water Sciences Engineering School of Shahid Chamran University of Ahwaz (N=204) out of whom 102 subjects (51 freshmen and 51 sophomores) were selected via random sampling who received questionnaires.
Results: The data analysis revealed that from the stages of Kuhlthau model, freshmen and seniors tended to ignore “beginning” and “Selection stages”. Subjects would prioritize four stages of “exploration”, “formulation”, “collection” and “presentation” while “exploration” and “collection” stages were the best stages for the intervention of librarians in the search process. Also, data analysis showed that the students used “information bases”, search engines and topic indices equally while they employed search tools such as “Title” and “N operator” more than other search tools.
Conclusion: The results revealed that the pattern used by students was comprised of 4 stages which were in contrast to kuhlthau model in both terms of the number and order of stages. In the end, a new internet search pattern used by students was recognized and presented through the results obtained from the comparisons of both groups of subjects.
 

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Background/aim. Considering the underlying role played by knowledge management in project-based organizations; and, the fact that knowledge audit is the most important step in supplying, maintaining and updating the content of knowledge management systems; this research effort is aimed at designing an appropriate knowledge audit model based on the requirements and factors of knowledge audit in project-based organizations.
Methodology.This research is an applied research with a mixed-methods approach (both quantitative and qualitative). To be more exact, several methods such as documentary study method, exploratory study method, the survey method, factor analysis and thematic analysis were employed to establish a weighted knowledge audit model based on the requirements, associated with project- based organizations.The statistical population of this study for collecting qualitative data were 13 experts of knowledge management and the statistical population of collecting quantitative data were 220 project managers, project control experts and knowledge managers from 4 project-based organizations (ICT Research Institute, Research Institute of Petroleum Industry, Niroo Research Institute; and, Iranian Space Research Center).
Findings. The findings of this analysis demonstrate that all five factors of knowledge audit in project- based organizations constitute the final structural model for knowledge audit, and the appropriate knowledge audit model for project-based organizations includes five factors: (1) knowledge need analysis; (2) knowledge inventory analysis; (3) knowledge valuation, (4) knowledge flow analysis; and, (5) knowledge application analysis. Among these factors, knowledge valuation with its factor loading of 0.9 is the most important factor.
Conclusion. 5 factors and 54 subfactors of Knowledge audit have highly-desired factor loading values and exert impact within the knowledge audit model for project-based organizations. Moreover, the final model displays a fair goodness-of-fit.

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Background and Aim: Fast pace of progress in technology with its transformations has become an elephant in darkness that different people have different perceptions toward that. Since people in organizations behave according to their own perception of reality, exploring and describing perception and interpreting power of technology could be influential in interpersonal communications made among employees. The target of present study is to deeply describe experiences and diverse perceptions of faculty members of a university from power of technology in interpersonal communications in a way to familiarize managers and employees with new and variant attitudes toward technology and its dominance.   
Methods: The research approach is qualitative in this research and is based on phenomenography approach to achieve deep understanding of collective consciousness among those being studied. Participants are thirteen members of faculty selected through maximum variation sampling to achieve theoretical saturation. Six category of descriptions were obtained at individual, organizational, and social levels through analysis of semi-structured interviews.
Results: At the individual level, two perception methods, including the concept based on individual isolation (little emotional relations, distrust) and hypocritical behaviors (variant behaviors and self-monitoring), are formed; and at the organizational level, social networks, monitoring communications (senior authority, dominance of control in organizational relationships), and weakening the role of human are formed; and at the social level, a category consisting the culture of ostentatious behaviors is formed. In continuation, the obtained category of descriptions cleared the outcome space a bigger structure to relate different methods of experiencing phenomenon and to provide a better multidimensional image of various concepts of individuals being studied.
Conclusion: Findings can be a great help in better understanding of collective consciousness toward technology power in a particular group of people and also better preparing organization to face it.

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Background and Aim: Bearing in mind the importance of knowledge activities, the purpose of this study is to determine the status of knowledge activities in individual and organizational dimensions amongst academic and public librarians in Kermanshah province.    
Methods: Survey method is applied. Data  was collected by  Huang questionnaire, which was distributed among the 170 librarians selected as sample. Sample size was determined by Cochran's formula.   Data was analyzed by  descriptive and inferential statistics.
Results: Findings Showed that the highest average of knowledge activities in individual dimensions is correlated to the component of knowledge absorption and the lowest is related to knowledge diffusion and in organizational dimensions. Also,  the highest average is related to the component of knowledge integration and the lowest is tied in the component of knowledge breadth. There was no significant difference between public and academic librarians (except for knowledge barriers) in comparing the status of knowledge activities in individual and organizational dimensions. The average score of the studied librarians regarding the status of knowledge activities in organizational dimensions is significantly higher than knowledge activities in individual dimensions. The status of knowledge activities in individual and organizational dimensions in public and academic libraries is at a desirable level.
Conclusion: Due to the low average of knowledge obstacles and knowledge breadth in comparison with other components, it is urgent that library managers hold seminars and conferences and encourage the librarians to take part in those programs and help them share their ideas and thoughts. The managers should also organize educational programs with the help of experienced librarians that help the novice librarians in regard with knowledge acquisition, job responsibilities, educational resources and library databases.
 

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Aim: There is a framework of the organizational cybernetics so-called Viable System Model (VSM) that identifies a viable management plan in all general key channels of information that need to be maintained. The purpose was to evaluate the constructive facets of the organization and identify areas of organizations cybernetics.
Methodology: Theoretical analysis method evaluates the VSM among the scientific articles published from 2000 to 2020, which are indexed in Scopus and ISI databases. Thus, of 180 articles, the abstract and content of 51 were reviewed.
Findings:  A viable system (VS) is composed of five interactive sub-systems which may mapped on aspects of organizational structure. The study of the organizations’ collaboration based on the type of environment among the selected articles stated that the highest rate of application of the VSM with 52.9% were in industrial units and then educational institutions with 21.6%.
Conclusion:  Understanding the structure and operational functions, evaluating the complexities of systems and its subsets and guiding effective mechanisms in achieving the goals and maintaining the sustainability of the organization are the most important advantages and achievements of the VSM with the organizational cybernetic approach. Using the VSM of software allows users to structure, design and review the system levels of organizations well.

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Background and Aim: Information Architecture is an organizational meta-method that adopts a tactical approach to the specialized information of the organization using an integrated framework and empowers the management of organizational resources by acquiring and upgrading new information technologies. Therefore, it is essential to be part of the current processes of the organization and the insurance industry.
Method: Mixed research method is applied, in which  evaluation,   observation and researcher experience, checklist, and analytical review of the website is analyzed.   Population is the Central Insurance of the Islamic Republic of Iran website, in which the four components of Information Architecture including organization, labeling, navigation, and search systems are examined based on context, content and user.
Findings: Conferring the research findings, the checklist score of the Insurance website for organization system is 17 points. Furthermore, the rates of positive answers to the total number of questions are 45.94%, 54.38%, 53.84% and 45.65% for organization, labeling, navigation, and search systems respectively. The results indicate that the Insurance website has a moderate to weak position from the organization and search point of view and has a moderate position in the labeling and navigation system.
Conclusion: Information Architecture provides the foundation of the information systems architecture from the underlying level to the interface level for the improvement and excellence of the organization. The checklist used in this research can be useful for evaluating organizational websites and provide added value to the organization, and also can improve the planning and strategic decisions of organization's policy makers.

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Purpose: This is an applied research, with the aim of a comparative study of the presence and participation of Iranian and international researchers affiliated with the top scientific centers (Times Ranking 2020), in the Research Gate research network. Altimetric indicators, such as "RG score", "Reads", "number of registrations" and "number of research items" were considered.
Methodology: Survey performed with altimetric approach and analytical method. Sample of top 10 universities in Iran and 10 scientific centers around the world by Times Ranking  performance index of education, research, knowledge transfer, and international perspective done. First, a comparative study of the activities of Iranian researchers with one another, then of international researchers completed separately. Lastly, an analysis of the differences in performance amongst these two groups was performed by "Libre Office Calc" software.
Findings: Among Times top 10 international scientific institutes, the indicators of "number of registrations," "RG-score per member," "number of publications per member" and "reads" the highest rates were observed in researchers at Cambridge University in London, the California research center, and the California research center at Oxford university, respectively. Among the top 10 Universities in Iran, the indicators of "number of registrations," "RPG score per media member," "number of research copies per member" and "reading rate of research copies, "among the researchers with organizational affiliation to the Amir Kabir University of technology, Tehran University of medical sciences, Iran university of medical sciences, Tehran university of medical sciences, the highest amount was observed. The total "average score per member" at the international level was 8.4 and at the Iranian level was 5.1. The "average reads" index for the top 10 universities or research institutes at the international level was 154990.2. The figure was obtained for the top 10 universities in Iran, 22736.1.
Conclusion: Researchers affiliated with top universities in Iran, compared to their international counterparts, have a stronger social interaction in terms of indicators of ResearchGate in activities such as "enquiring," "answering questions" and "suggestion." Although the difference between the number of research items shared internationally is more than 3 times that of Iran, but the average RG score is not seen 3 times that of Iran globally. So, the high RG score is not related to the number of research items on the ResearchGate. Also, comparative study on the presence and activities of researchers affiliated with Times top Universities in Iran and internationally could lead to better future.

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Purpose. The ultimate goal of innovative behavior is to improve performance of the individual, group, and ultimately organization all together. Many factors are influential in the realization of innovative behavior of employees of an organization. In this study, the influence of two factors of organizational climate and knowledge sharing has been reflected.
Method. The study uses an applied descriptive survey method. Population includes all official 373 employees of knowledge-based companies in Fars province (1399). Sample was189 individuals selected by simple random sampling method using Cochran's formula. Data collection was conducted by: Standard Questionnaires of Organizational Climate ( Book et al., 2005), Knowledge Sharing Questionnaire (Hoff and Reader, 2004), and Innovative Behavior Questionnaire (Johnson and Welba,  2004). Confirmatory factor analysis and structural equation modeling tests were used for data analysis.
Findings. The results show that organizational climate has a direct and positive effect on innovative behavior and knowledge sharing. Conversely, knowledge sharing also has a direct and positive effect on innovative behavior. The direct effect of organizational climate on innovative behavior is 0.52, which is strengthened by the role of knowledge sharing and increases by 0.83, which means that knowledge sharing by 0.31 has increased the organizational climate effect on innovative behavior.
Discussion and conclusion. Appropriately understanding - the type of relationship and how to influence organizational climate and knowledge sharing on the innovative performance of employees in knowledge-based companies - managers will be able to take more appropriate measures to instigate innovation in the company to increase organizational productivity, planning and management.

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