Human Information Interaction

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Background and Aim: Collaborative information behavior (CIB) is strongly affected by contextual factors and in different contexts we can see various aspects of collaborative information behavior. In this study, we investigate the triggers and barriers of collaborative information behavior in an educational-medical context in Iran.
Method: This qualitative research uses grounded theory as research method. Semi-structured interviews were conducted with twenty physicians (in Fellowship and Residency stages) in Shahid Beheshti University of Medical Science.
Results: the findings indicated that five main factors trigger collaborative information behavior, including lack of domain expertise, lack of time, information scatter, complexity of information needs and lack of immediately accessible information. The barriers that hinder collaborative information behavior in this context fell under five categories, technological, individual, team, educational structure and cultural barriers. Some of these triggers and barriers have identified in previous researches in different contexts.
Conclusion: the results of this study showed that Lack of time was strongest trigger of CIB in physicians (in fellowship and residency stages). Then complexity of information needs, lack of domain expertise, information scatter and lack of immediately accessible information were the triggers that identified in this study. Also barriers that identified in this context are so important. In order to promoting CIB in this context the barriers should be analysed and resolved.

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Background and Aim: The present investigation was carried out in order to study the self-archiving behavior displayed by Knowledge and Information Sciences (KIS) faculty members in Iran. It intended to discover the incentives and barriers impacting on this behavior as well as arriving at a baseline for predicting the extent of self-archiving.
Method: A descriptive survey method was deployed. The population investigated, included all KIS faculty members affiliated with universities and research centers supervised by the Ministry of Science, Research and Technology in Iran.
Results: Based on self-reporting by the population studied, the extent of self-archiving is above average.  Self-archiving in personal and corporate websites were more prevalent than institutional and subject repositories. Recognition component was the most important incentive and copyright consideration was the most important barrier to self-archiving by KIS faculty members. Among the 10 factors studied, only the professional recognition component was capable of predicting self-archiving of scientific output in open access websites.
Conclusion: KIS faculty members in Iran welcome open access of their scientific works but there is some obstacles such as copyright that removing it could help to improve current conditions.

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Background and Aim: The purpose of this study was to investigate factors prompting Iranian chemists’ approach in joining scientific research networks (SSN). The study compares the demographic characteristics, academic status, academic degrees, and scientific productivity of the Iranian members and non-members of the most popular SSNs including Academia, Researcher ID and Research Gate.

Method: Applying a survey method, the communication concentrates on a purposeful sample composed of Iranian first authors of the papers published in prestigious chemistry journals indexed by SCI database. The members are selected from those who shared at least one paper in the SSNs. 

Results: According to the research results, the Iranian chemists are relatively low in their tendency to the SSNs. However, the members are annually growing in number. The members are, also, mostly found to be of high academic degrees, university ranks and scientific productivity level, compared to their non-member peers. 

Conclusion: The Iranian chemists enjoying higher education degrees, academic ranks and scientific productivity are more likely to join the SSNs. To maximize the use of the social web facilities, Science policy makers and planners are, therefore, required to apply effective strategies to encourage academicians to partake in the SSNs and also consider how to evaluate them based on their activities in the networks

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Objective: This study aimed to identify the sources of knowledge, the effect of integrated life cycle model of Dalkr organizational knowledge on Knowledge documentation and a model of practical knowledge documentation in state Universities in Iran's central library

Methodology: research method is Survey and it is practical. Sample of the study covering  directors, assistants and administrators in various parts of the central libraries of state universities.community members were 172. Which 113 members was selected  based on the size of the population and Morgan and Krejcie sample through stratified random sampling. Of that number, 100 people responded to a questionnaire and return the questionnaires was 88%. E-researcher-made questionnaire with 100 questions. Its validity was confirmed through 8 out of seminary professors and reliability, according to the average Cronbach's alpha coefficient was calculated 87.45

Results: Multiple regression results show integrated life cycle of Dalkr organizational knowledge was effective on Knowledge documentation and recorded variables, share and evaluate the beta 51/0, 37/0 and -0/28 highest impact on knowledge documentation. The final model consisted of three variables extracted, refine and share the path with the direct effect and 39/0, 34/0 and 27/0 and two variable evaluation / selection and indirect effects and total access path 22 / 0 and 25/0 respectively. The results of exploratory factor analysis resulted in three factors extracted implied knowledge of managers, extraction new knowledge from sources of objective knowledge and resources of  objective knowledge to web mining  and Data minig and the total was 35/63% of the total variance explanation

Originality/ value: This is the first study in the field of Knowledge documentation in  public universities in Iran's central libraries to model of practical knowledge documentation

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Background and Aim: Due to the extensive use of knowledge intelligence, the future of countries depend on the application of specialized knowledge-based social networks. Thus, it is noteworthy to highlight the important role of the professionals. The key indicators of a model for knowledge sharing of Iranian experts, in experts’ social networks has been identified.

Methods: For this purpose, experts were interviewed in depth using a semi-structured framework in the field of research (n = 15) as well as the Delphi method (n = 9) were used to collect data in research.

Results: Findings indicate that the main variable of knowledge sharing behaviors are divided into individual, group, and environmental indexes respectively. Components of the individual dimension of knowledge sharing includes motivation, ethicality, personality, ability, attitude towards knowledge sharing and psychological security. Group dimension of knowledge sharing include shared benefits, group structure and social capital; and finally environmental factors, including technological (beautiful graphics, user-friendly network, server security, the communication infrastructure), political-legal (Funding for R & D for cyberspace area, allocation of financial resources to develop the infrastructure, filtrating, laws relating to intellectual property, bandwidth regulations and laws of cyberspace), economic (The cost of Internet and diversity of online packages) socio-cultural (experts lifestyle and Iranian national character).

Conclusion. We can only come to a comprehensive and theoretical model in the field of knowledge sharing behavior of Iranian users when identify the definitions, concepts, dimensions and components of virtual space based on the conditions prevailing in the country.

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Background and Aim: Thinking is an active, purposeful, organized cognitive process which is used to mean the world. Successful thinking will solve the problems that we face with them constantly, make clever decisions, and achieve the goals we determin in our lives. Critical thinking is a process in which we examine our thoughts and opinions, and get a better understanding. Asking, analyzing and meaning are three processes that we examine our own thoughts and others, and, based on that, we make the best decisions that are in the subcategory of critical thinking, and there are several factors that can be applied to it. The purpose of this study was to investigate the effect of emotional intelligence on the critical thinking of librarians in the National Library of Iran.
Methods: 229 librarians from the National Library of Iran were selected by simple random sampling method and included the standard questionnaire of California's Contemporary Thinking Skills (1990) and the emotional intelligence of Nokia and Ayazo (2009).
Results: Data were analyzed by two-variable linear regression and Friedman tests. The results showed that emotional intelligence and its dimensions on the critical thinking of librarians from the National Library of Iran had a significant effect (p<0.01). The results also showed that among the effective dimensions of emotional intelligence, management of relations (with a mean score of = 3.05) in the first rank, self-awareness (with an average rating = 2.79), self-management (with a mean of = 2.12) ranked fourth in the third place and social awareness (with an average rating of = 2.04).
Conclusion: To mprove critical thinking Natioal Library staff require to enhance their emotional intelligence and social awareness factors.

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Background and Aim: Myriad of IT projects failed in recent years. Digital libraries (DLs) as the product of the usage of IT in the library organization followed a similar trend. This paper studies the critical success factors (CSFs) of DLs in the context of Iran, with special focus on the Iranian Ministry of Science, Research, and Technology. CSFs, in this paper, are those factors that if followed on a daily basis will result in the success of the DL.
Methods: The research approach in this paper is qualitative and the methodology is grounded theory. A non-probability snowball and theoretical sampling method was used for selection of eight DLs with their subsequent parent organizations and 29 interviewees. In addition to semi-structured deep interviews tool, direct observation by residing in the field, and field note taking were among other research tools for data gathering and analysis.
Results: Six CSFs "good leadership and management practice", "having suitable change plan", "recruiting and safeguarding expert manpower", "selecting suitable DL software", "correct selection of digital objects", and "correct organization of digital objects".
Conclusion: This research can be of value to the stakeholders who seek insights on the factors which would influence the success of digital libraries.

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Background and Aim: Automatic identification and classification of the Iranian traditional music scales (Dastgāh) and melody models (Gusheh) has attracted the attention of the researchers for more than a decade. The current research aims to review conducted researches on this area and consider its different approached and obstacles.
Method: The research approach is content analysis and data collection method is based on the documentary-library study.
Results: Findings indicated that the main obstacles and reasons for the inefficiency of this area researches are due to performing the researches in parallel and individually, lack of a coherent dataset for Iranian traditional music and also, lack of researcher’s knowledge of the theoretical foundations of Iranian traditional music.
Conclusion: It could be considered two main approaches for researches in automatic identification of the Iranian traditional music. The major researches has been published until now, is conducted based on Macro approach, which merely considers the scales of five Dastgāhs in distinguishing them from each other. Since Dastgāhs division does not have enough authenticity and there is no consensus on the number of Dastgāhs and their boundaries among the Iranian music theorists, Micro approach has been suggested for future researches, which tries to identify short melody models (Gushehs) based of melody sequences of representative phrase of the Gusheh. 

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Background and Aim: Today, the physical presence and traditional advertising in order to compete in the market of many businesses, especially the banking industry, is not enough, and the era of competition has tended to be digital or online. The purpose of this study is to investigate the effect of social media brand engagement on brand equity, with emphasis on the moderating role of trust and its impact on brand performance among the customers of the Bank Melli Iran of Tehran Province.
Methods: In terms of the objective, the study is a descriptive work and survey in nature, an applied work in terms of usage, and a correlation work in terms of implementation. In this regard, 385 customers of the Bank Melli Iran of Tehran province responded to the questionnaire by multi-stage cluster sampling.
Results: The results of the research showed that all the factors of identity, information availability, entertainment, personalized advertisements and brand affiliation have a positive and significant effect on social media brand engagement. The results also showed that social media brand engagement have a positive and significant effect on brand equity and brand equity on brand performance. In the end, the results showed that the trust variable in the relationship between social media brand engagement and brand equity has a moderating role.
Conclusion: In order to enhance the brand performance of the Bank Melli Iran, paying attention to engaging customers through social media and increasing their trust in influencing brand engagement and brand equity is important.

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Background and Aim: A review of the National Library's clients' viewes on receiving reference services through mobile-based social networks.
Methods: First, through the documentary-library research method, the components of reference services were identified, then, by using a researcher-made questionnaire, the perspective of members of the National Library, was surveyed. Based on the average number of daily visitors to the National Library, the sample size of 217 people was selected based on Morgan's table as a simple random sampling and finally 147 returned questionnaires were analyzed using SPSS software. The Reliability of the questionnaire was confirmed by Cronbach's alpha and its Validity confirmed based on the opinion of 6 experts in library and information science.
Results: 98% of the members of the National Library are users of mobile social networks, and in addition to gaining news and family communication, 63% use it to retrieve scientific information. The average total component of reference services showed that subjects were willing to use this platform to receive reference services.
Conclusion: Mobile social networks have a scientific function for clients of the National Library, and they have already started using social networks for research purposes. From the users' point of view, these networks are a good communication channel for providing reference services, especially information literacy training and answering research questions.
 

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Background and Aim: The object of the  study was to Analyze IFLA Library Reference Model (LRM) Entities and Attributes for Iranian Traditional Music Resources, Case Study: Morq-e Sahar Song.
Method: The  study inherits an applied content analysis method. All Entities and Attributes of  IFlA LRM Model based on  two checklists include:  Final report of IFlA LRM on August 2017 and Transition Mappings User Tasks, Entities, Attributes, and Relationships in FRBR, FRAD, and FRSAD mapped to their equivalents in the IFLA Library Reference Model Analyzed for Morq-e Sahar Song data elements. The research sample size involves Fifty different performances of Morq-e sahar Song.
Results: The results show that all the eleven Entities and the Thirty -Seven Attributes of IFLA-LRM except for Cartographic scale attribute parallels  in Morq-e sahar  song data elements.
Conclusion: As a first step,  the results of  the study  in identifying conveniences of this model for organizing traditional Iranian music resources, realizing IFlA LRM Model’s Entities and Attributes which is  appropriate in Iranian traditional music organization is operational.  The results are also practical for experts of Information organization and designers of Information retrieval system.

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Background and Aim: Information literacy is a foundation for all information-related professional skills for preparing them for better performing their careers. This applied survey aimed at determining the rate and level of DIL skills among Iranian students in the academic year 2017-2018.
Method: A 20 item  researcher-made valid and reliable questionnaire on DIL was prepared by conducting a comprehensive literature review. Questionnaires were completed by 1875 male/female students as a purposeful sample, majoring in different disciplines, academic levels at different Iranian Universities in the academic year of 2017-2018.  Data was analyzed by descriptive and inferential statistics.
Findings: Findings showed that several students (39.6%) had a relatively low DIL level and the mean rate of their DIL skills was a moderate (8.34 %). Differences were significant in regard to discipline, academic levels and Universities. Further, there was no significant difference between male and female students in their DIL levels. However, there was a significant difference in DIL scores among students majoring basic sciences. Considering the educational levels, Doctorate candidates had significantly higher DIL scores than undergraduate and graduate students.  Students in private Universities had significantly lower DIL scores than students in State Universities.
Conclusion: Disciplinary-based information literacy has not been very efficacious in Iranian Universities. Designing an IL-synthesized curriculum and turning    toward the information literate University in training professionally information-literate students  is the drive for achieving a successful higher education  system in Iran.
Originality/Value: This study has equally theoretical and practical implications. Practically, depicts the general state of Iranian students' DIL levels, it can apprise Iran's higher educational system of the inevitability of drill skills as such in academic curriculum in all educational levels and scientific disciplines. As DIL is initially introduced in this study, it can be inspiring the theoretical approach of information literacy and its literature by adding a newly-emerged notion of "disciplinary-based information literacy."   

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Background and Aim: Information Architecture is an organizational meta-method that adopts a tactical approach to the specialized information of the organization using an integrated framework and empowers the management of organizational resources by acquiring and upgrading new information technologies. Therefore, it is essential to be part of the current processes of the organization and the insurance industry.
Method: Mixed research method is applied, in which  evaluation,   observation and researcher experience, checklist, and analytical review of the website is analyzed.   Population is the Central Insurance of the Islamic Republic of Iran website, in which the four components of Information Architecture including organization, labeling, navigation, and search systems are examined based on context, content and user.
Findings: Conferring the research findings, the checklist score of the Insurance website for organization system is 17 points. Furthermore, the rates of positive answers to the total number of questions are 45.94%, 54.38%, 53.84% and 45.65% for organization, labeling, navigation, and search systems respectively. The results indicate that the Insurance website has a moderate to weak position from the organization and search point of view and has a moderate position in the labeling and navigation system.
Conclusion: Information Architecture provides the foundation of the information systems architecture from the underlying level to the interface level for the improvement and excellence of the organization. The checklist used in this research can be useful for evaluating organizational websites and provide added value to the organization, and also can improve the planning and strategic decisions of organization's policy makers.

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Background and Aim: Considering the importance of customer behavior, the purpose of this study was to present a local marketing model with emphasis on consumers' attitudes to purchase Iranian products with a customer information behavior approach.
Research Method: The method was grounded based theory. Data collection was done through semi-structured interviews. Population consisted of managers and supervisors of Pars Khazar Company. Sample included 14 senior managers and supervisors and sampling had been done in two dimensions of theoretical sampling and snowball sampling. The basis for concluding the interviews was theoretical saturation.
Findings: Results show the extraction of 38 codes or basic concepts from interviews, 38 core categories and 20 main themes  which is in the form of a paradigm model including:  Consumer attitudes toward service innovation, cultural component and social component as  title of central category and causal conditions (knowledge, skills and marketing), contextual factors (advantages of brand attitude functions, social responsibility and attitude towards Iranian products), intervening conditions (sources of power, learning-based empowerment, communication model, Customer Relationship and Consumer Nationalism), Strategies (Corporate Communications, Comprehensive Brand Attitude Strategy Planning, Creativity, Innovation, Public Relations, and Advertising) and Consequences (Intensity of Competition, Resources, Perception of Brand Attitude, Credibility, and Evaluation of Consumer Attitudes) From the expansion of the brand name.
Conclusion: The results was used as a first phase in examining consumers' attitudes in buying Iranian products. Also, applicable to consumer behavior experts as well as prominent academic professionals with a scientific background in marketing management. Based on the results, courtesy to official’s knowledge and skills in   marketing would provide favorable conditions to improve consumers' attitudes toward Iranian goods.

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Objective: The aim is to discover the underlying context components of IOT usability in Iranian libraries: A qualitative approach consistent with grounded theory.
Method: This qualitative study was conducted based on grounded theory. Data were collected through semi-structured interviews with 13 faculty members of knowledge and information science based on purposeful and chain methods. Responsive and inter-docking method (repeatability index) had been used for validity and reliability.
Findings: By reviewing the texts and propositions obtained from the interviews, 7 basic components of IoT usability in Iranian libraries were identified from 36 categories and concepts. These include communication and exchange of information, awareness and cognition, intelligences, Information findability, information literacy, self-reliance and automating, and structures and infrastructures.
Conclusion: The identified underlying components provide a suitable platform for the rule and realization of the main phenomenon of IoT usability in Iranian libraries. Based on the results, the paradigm and theoretical model of IoT usability is drawn and presented in Iranian libraries. By identifying the underlying components and their relationship in the theoretical model and based on the attitudes of interviewees in Iranian libraries, libraries could use it to establish and implement IoT.

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